What Is an EPOS System and How Does It Work?

If you run a retail, hospitality, or service-based business, you’ve probably heard the term EPOS system — but what does it actually mean, and how can it help your business grow?

At Abbey EPOS, based in Newton Abbot, we support businesses across Devon with modern, reliable EPOS solutions. In this guide, we’ll explain exactly what an EPOS system is, how it works, and why it’s become essential for today’s businesses.

What Does EPOS Stand For?

EPOS stands for Electronic Point of Sale.

An EPOS system is a digital solution that allows businesses to:

• Process sales and payments

• Manage stock and inventory

• Track sales data in real time

• Generate reports and insights

• Improve customer service

Unlike a traditional till, an EPOS system combines hardware and software to give you a complete view of how your business is performing.

How Does an EPOS System Work?

An EPOS system works by connecting all areas of your sales process into one central system.

Here’s a simple breakdown:

1. Processing a Sale

When a customer makes a purchase:

• Items are selected on the EPOS screen

• Prices are automatically calculated

• Discounts, promotions, or VAT are applied

• Payment is taken via card, contactless, mobile payment, or cash

The transaction is completed in seconds.

2. Payment Integration

Modern EPOS systems integrate directly with card payment terminals, allowing:

• Faster transactions

• Fewer errors

• Secure, PCI-compliant payments

  
  

Many Devon businesses now rely on contactless and mobile payments, and EPOS makes this seamless.

3. Automatic Stock Management

Each sale automatically updates your stock levels.

This means:

• No manual stock counting

• Alerts when items run low

• Easier ordering and supplier management

• Reduced waste and over-ordering

  
  

For retail and hospitality businesses across Devon, this alone can save hours every week.

4. Real-Time Reporting & Insights

One of the biggest advantages of an EPOS system is data.

You can instantly see:

• Daily, weekly, and monthly sales

• Best-selling products

• Quiet vs busy times

• Staff performance

• Profit margins

At Abbey EPOS, we help businesses use these insights to make smarter decisions and increase profitability.

5. Cloud-Based Access

Many EPOS systems are now cloud-based, meaning you can:

• Access reports from anywhere

• Manage multiple locations

• See live sales in real time

• Back up data securely

Perfect for business owners who want visibility without being on-site all day.

What Equipment Is Included in an EPOS System?

An EPOS setup can be tailored to your business, but typically includes:

• Touchscreen terminal or tablet

• EPOS software

• Card payment terminal

• Receipt printer

• Cash drawer

• Barcode scanner (for retail)

At Abbey EPOS, we supply and install complete EPOS systems for businesses throughout Newton Abbot and the wider Devon area.

What Types of Businesses Use EPOS Systems?

EPOS systems are used by a wide range of businesses, including:

• Retail shops

• Cafés and coffee shops

• Pubs and restaurants

• Takeaways

• Hair and beauty salons

• Hotels

• Service-based businesses

Whether you’re a small independent business or a growing company with multiple locations, EPOS can scale with you.

EPOS vs Traditional Till: What’s the Difference?

Traditional Till	EPOS System
Basic sales only	Sales, stock, reporting
Manual reporting	Automatic reports
Limited payment options	Card, contactless, mobile
No data insights	Real-time business data

EPOS isn’t just a till — it’s a business management tool.

Why Choose Abbey EPOS?

As a local EPOS provider based in Newton Abbot, Abbey EPOS offers:

• Expert advice tailored to your business

• Reliable EPOS systems for retail and hospitality

• Installation and training

• Ongoing support across Devon

• A friendly, personal service you won’t get from national providers

  
  

We work with businesses across Newton Abbot, Exeter, Torbay, Plymouth, and the wider Devon area.

Is an EPOS System Right for Your Business?

If you want to:

• Save time

• Reduce errors

• Improve stock control

• Accept modern payments

• Gain valuable business insights

  
  

Then an EPOS system is a smart investment.

Get Expert EPOS Advice in Devon

If you’re considering upgrading your till or installing EPOS for the first time, Abbey EPOS is here to help.

📍 Based in Newton Abbot

📍 Serving businesses across Devon

📞 Friendly local support

💻 Modern EPOS solutions tailored to you

Contact Abbey EPOS today to find the right EPOS system for your business.